How is our unlimited plan different from the others?
Most other unlimited plans through major network carriers are set up for a Limited amount of data or tethering, What this means is that after you have used your allowed amount of data or tethered data,
your unlimited service is now throttled down to near dial-up speeds. Unlike those unlimited plans, our plan is set up for a true unlimited high-speed experience.
What does unlimited service really mean?
If you are an average user we are perfect for you! We don't have data caps or overage charges. Our plans include unlimited high-speed data for things like streaming music, movies and surfing the web.
Illegal activities and excessive gaming would be considered abuse of our plans.
What does it mean to be a data abuser?
Data abusers are those who purposefully push limits or knowingly conduct illegal activity like torrenting. If you are burning near or over a terabyte of data a month,
that is NOT what is considered normal internet usage ! In these cases, we would talk to you about splitting your account into two accounts to handle your needs more appropriately,
If your not automatically terminated and or barred by our carrier first !
What is the average household users data usage?
The average American household uses around 100 to 300GB of data per month. Family sizes vary so this is a good place to start.
Once i sign-up, do i own the account and the device?
You are the owner of the device after your 7 day trial period. 4G LTE WiFi LLC is the owner of all accounts. You are responsible for paying the first month up front along with the cost of your equipment.
You can cancel your subscription with us at any time by simply giving us 72-hours before your next billing cycle.
Do I get a trial period?
Yes! We have a 7-day refund policy. You have 7-days after purchasing your service and equipment to try it out and love it. If you don't, simply notify us for return instructions and let us know you want to cancel.
We will give you the return instructions for the equipment and suspend the service. Once the equipment is received in its original packaging and working order we will
give a refund on the full cost of the Router & Service, less $35.00 for the Sim Card Activation.
Do your plans throttle?
No, we do not throttle! All unlimited data plans are subject to the Fair Usage Act. So if you have high data usage and you are in the middle of a rush hour your speeds could slow down ,
Once the traffic jam clears up your speeds go right back up. It doesn't mean it will happen, all it means is it can happen.
I live in the middle of nowhere, can i still get coverage?
Yes ! Our Coverage is nationwide. As Long as you are in Our Cellular Service Zone, See Our Map
I like to travel, can i take this with me?
Yes, you can. A good gauge when traveling is if you have cell coverage you will have internet coverage.
Do I have to sign a contract or have my credit run?
We do not require a contract or a credit check. Our plans are prepaid month to month. Each payment prepays the next 30-days.
What are the average speeds?
You can expect speeds up to 60 Mbps However this will be subject to a Multiple of Variables, i.e.location combined household usage, traffic, Etc.
How many devices can I use on my equipment?
These are Rated up to 32 devices at one time. Just remember that the speeds you are receiving are being shared between those devices.
Can I travel internationally with my service?
We only support coverage in the USA.
How do I know when my bill is due?
Your bill will be auto drafted from the account you signed up with one month/30 -days after you sign up for service.
If I cannot pay my bill, what happens?
Service is Pre-Paid and Expires at the end of your 30 day ( monthly) cycle. There is a $35.00 reactivation fee.
How old do I have to be to subscribe?
You do need to be the legal age of consent. If you are under 18 then a parent will need to hold the account in their name.
How long will it take to receive my equipment?
We ship USPS Priority Mail. It typically takes approx 3-5 business days.
How do I set it up?
Our Routers Come plug and Play Ready. DO NOT CHANGE THE ROUTERS FACTORY SETTINGS, THIS WILL VOID YOUR 6 Month WARRANTY !
*** All of Our Routers are Covered By Our 6 Month Limited Warranty***
I want to sign up, how do i get started.
You Can Purchase your Router on our Home Page Here, or Call Toll Free 1-833-333-WiFi (9434)
Unbranded Router Item Specifications
Brand-new, unused, item in its original packaging
|Features:||4G, WiFi Router||Network Connectivity:||Wired-Ethernet (RJ-45), Wireless-Wi-Fi 802.11b, Wireless-Wi-Fi 802.11g, Wireless-Wi-Fi 802.11n|
|Bundle Description:||4G router with Cellular 4G data plan||Number of LAN Ports:||4|
100% brand new
Just plug the 4G SIM card and enjoy the WiFi, share movie, music, photos smoothly with your families and friends
Easy to connect and easy to carry in hand, support 32 WiFi users
SIM Card Mode: Insert 3G/4G SIM card, connect the LAN cable to PC/Desktop
Wired Mode: Scan other WiFi SSID connect other network band if known the password
WiFi Chip: RTL8192, 802.11 b/g/n, 300Mbps
LTE Chip: MDM9207, CAT4, 150Mbps
WAN: 1* RJ45
LAN: 3* RJ45
Power Supply: US Version/EU Version
Transmission Range: 50-100m
Transmission Speed: 300Mbps
Sharing: 32 WiFi users
CE FCC RoHs
Network Frequency for Canada/United States/Mexico and a few Central American countries
4G LTE FDD: B2(1900Mhz)/B4(1700/2100Mhz)/B5(850Mhz)/B7(2600Mhz)
3G WCDMA: B2(1900Mhz)/B4(1700/2100Mhz)/B5(850Mhz)